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Managing COVID-19

Confronting coronavirus challenges together

Together we’re refocusing our efforts to keep people healthy and businesses running. From supporting the mobile workforce to guiding industries through their response to the pandemic, we’re here to help.
  • RECENT UPDATES

    365体育竞猜SPECIAL REPORT

    How to Create Safe and Healthy Buildings Post COVID-19

    365体育竞猜As restrictions around COVID-19 ease, employees and customers will look up to businesses for ensuring their safety indoors.

    BLOG

    Belonging in the Age of COVID-19

    Businesses can take these five steps to improve employees' sense of belonging, even at a time of remote work and office shutdowns.

    BLOG

    Event-streaming Technology Paves the Way to Post-COVID Healthcare Agility

    365体育竞猜With event-streaming technology, health providers and payers can quickly enable responsive experiences such as virtual care, without legacy complexity.

    The Changing Workforce: Preparing for What Comes Next

    365体育竞猜PERSPECTIVES

    The Changing Workforce: Preparing for What Comes Next

    In a preview of forthcoming research findings, we offer five takeaways for leaders to reset the workforce and develop a future-forward script for the COVID-19 aftermath.

    BLOG

    When Employees Return, the Workplace Needs to Be Smarter

    Smart offices will turn the workplace left empty by the pandemic into a more effective environment that is safe, secure and attractive to employees.

    Six Strategies for Recrafting the Manufacturing Enterprise

    PERSPECTIVES

    Six Strategies for Recrafting the Manufacturing Enterprise

    To succeed in the post-COVID-19 world, manufacturers must embrace change at myriad levels. Consider this as an opportunity to reevaluate strategies, business models, processes and technology adoption—and we’ve developed a roadmap.

    The Safer Workplace: Reopening Factories, Distribution Centers and Stores

    PERSPECTIVES

    The Safer Workplace: Reopening Factories, Distribution Centers and Stores

    We explore the top challenges that businesses face as they bring employees, customers and visitors back to facilities—and offer a roadmap for success.

    SPECIAL REPORT

    Follow Us on SoundCloud

    Welcome to the Part 2 of the Remotopia podcast series where our experts, discuss a range of subjects around the billowing virtual workplace–from questions to ask when the workplace goes virtual.

    Resetting the Digital Table for Food Services

    PERSPECTIVES

    Resetting the Digital Table for Food Services

    As the hard-hit restaurant industry eyes a future in which the coronavirus remains a threat, forward-looking businesses are using technology to implement changes that are in many cases long overdue.

    BLOG

    Augmented and Virtual Reality Will Fill in the Gaps Enforced by Social Distancing

    In a contactless world, organizations will turn to augmented and virtual reality to design employee and customer interactions.

    BLOG

    With the next Phase of PPP Undecided, Here’s What Banks Can Do to Prepare

    365体育竞猜Here's what PPP lenders can do during this period of legislative limbo to ensure they can act quickly when more clarity is gained.

    By the Numbers: Digital Maturity in Asia

    PERSPECTIVES

    By the Numbers: Digital Maturity in Asia

    365体育竞猜Led by China, the Asia-Pacific region is well positioned when it comes to digital transformation, leveraging a multifaceted approach to “engineering the modern business.” The result: digital advantages enjoyed by digital-natives.

    BLOG

    For Banks, Supporting Small Businesses in the Pandemic Goes Well Beyond Lending

    From offering SMB-specific products and financing options, to joining digital marketplaces, there are many ways for banks to support small businesses.

    BLOG

    What the World Needs Now–and Even More During the Pandemic: Chunkers

    In the COVID crisis, businesses need 'chunkers' who can see the big picture of a loosely described endeavor and determine the details needed for success.

    IoT: Powering the Future of Business and Improving Everyday Life

    WHITEPAPERS

    IoT: Powering the Future of Business and Improving Everyday Life

    New survey shows IoT at scale is a critical path, but many companies struggle to realize value. See how 10 companies are overcoming these challenges and succeeding in the new normal.

    Six Steps to Reimagine Software Engineering for the Post-COVID-19 Era

    PERSPECTIVES

    Six Steps to Reimagine Software Engineering for the Post-COVID-19 Era

    In the post-COVID-19 world, software engineering organizations must respond to a rapidly changing reality. This will require organizations to holistically embrace new technologies, mindsets and cultural changes to emerge stronger.

    From Chaos to Catalyst: Five Imperatives for Healthcare

    365体育竞猜WHITEPAPERS

    From Chaos to Catalyst: Five Imperatives for Healthcare

    COVID-19 could be the catalyst for lasting change throughout the industry—if providers and payers re-imagine their future roles in a world reshaped by the pandemic.

    BLOG

    For SAP Shops, Cloud Migration Is Essential–Pandemic or Not

    Many SAP shops see cloud migration as a steep hill to climb. However, those that have made the move are better equipped to meet today's business challenges.

    Five Profound Changes in the Business Environment

    PERSPECTIVES

    Five Profound Changes in the Business Environment

    The COVID-19 crisis is leaving destruction in its wake, but it’s also redefining the future business terrain. We asked 500 senior executives what to expect going forward.

    Track Possible COVID-19 Symptoms? There’s an App for That

    CASE STUDY

    Track Possible COVID-19 Symptoms? There’s an App for That

    365体育竞猜Sensyne acts quickly during the pandemic to provide people with a digital medical symptom tracker to help individuals and families monitor their own health and support members of the community who are most in need.

  • DIGITAL WORKPLACE
    The Future is Now: COVID-19 Has Accelerated Workplace Trends

    365体育竞猜PERSPECTIVES

    The Future is Now: COVID-19 Has Accelerated Workplace Trends

    Working in your pajamas. Bidding farewell completely to hardcopy. Using voice commands for darn near everything. We knew these shifts were coming, but the pandemic changed the timetable.

    BLOG

    Meeting the WFH Crunch with Remote Manageability, in or out of Band

    A remote manageability system empowers IT to monitor, restore, upgrade and protect devices whether they're powered-up or powered-down.

    Shared Service Captive Centers: Assets or Liabilities in the Post-COVID-19 Era?

    365体育竞猜WHITEPAPERS

    Shared Service Captive Centers: Assets or Liabilities in the Post-COVID-19 Era?

    365体育竞猜COVID-19 has delivered a profound shock worldwide. With close to seven million cases and almost 400,000 deaths at the time of writing, COVID-19 was something few people had heard of at the turn of the year.

    Reinforcing Productivity in the Age of Remote Work

    PERSPECTIVES

    Reinforcing Productivity in the Age of Remote Work

    Thrust into large-scale work-from-home programs by COVID-19, businesses are learning that customers demand a high-quality experience no matter what. We explain how to meet customer expectations in a robust, scalable manner.

    BLOG

    Turning COVID-fueled Anxiety into a Strength

    Anxiety has become a fact of life in the post-pandemic workplace. Here are a few tools that can help employees work with their stress, not against it.

    COVID-19: The View From the C-Suite

    WHITEPAPERS

    COVID-19: The View From the C-Suite

    365体育竞猜As senior managers assess the fallout of the pandemic, top priorities range from accelerating digital initiatives amid cost-cutting pressures, to ensuring health and well-being, according to our recent study.

    BLOG

    70 Days Later

    It's been 10 weeks since the virus turned our lives upside down. Here are a few musings about the good and the bad of living and working—all from home.

    BLOG

    How Affinity Groups Elevate Us: Lessons From Self-isolation

    We need affinity groups now more than ever to help us deal with the curveballs that come our way and unite us with a common purpose.

    BLOG

    Withstanding Tough Times Requires a Definitive & Durable Work Culture

    365体育竞猜During the COVID-19 crisis, it's essential to establish an engaging culture that keeps employees motivated and connected, regardless of their location.

    BLOG

    Get Ahead of New Workforce Demands With Modern Device Management

    Here's a device management approach that will boost productivity of remote workers, lower CapEx, eliminate manual work and reduce dependence on IT.

    Feeling Like We Belong … Even When We’re Far Apart

    PERSPECTIVES

    Feeling Like We Belong … Even When We’re Far Apart

    In a post COVID-19 world, it’s more important than ever for businesses to give employees a sense of belonging whether they’re in an office or not.

    BLOG

    Resolving Digital Congestion Amid the Coronavirus Crisis

    With millions working remotely, digital congestion has replaced physical traffic jams. Here's how we can all take part in freeing up bandwidth.

    BLOG

    Amid Crisis, It’s Ok to Be Vulnerable

    365体育竞猜The COVID-19 pandemic has had an unexpected consequence: The ability to reveal our vulnerability to the people we work with.

    BLOG

    Surviving Digital Business Change Amid any Crisis

    While much uncertainty surrounds the COVID-19 crisis, it's clear the best way forward is to accelerate digital business change.

    Managing Your New Virtual Teams Well

    PERSPECTIVES

    Managing Your New Virtual Teams Well

    Many organizations suddenly have hundreds or thousands of employees working from home. Apply lessons learned from remote working veterans to keep teams focused and productive.

    Staying Connected in the Time of Coronavirus

    PERSPECTIVES

    Staying Connected in the Time of Coronavirus

    Even as physical distance is required, maintaining close ties to customers, partners and employees is critical to sustaining the long-term health of the business.

    BLOG

    The Future of Work. At Home.

    Since the coronavirus struck, millions are suddenly having to work from home. Here are a few tips from someone who’s been doing it, happily, for 20 years.

    Contending with the COVID-19 Pandemic

    PERSPECTIVES

    Contending with the COVID-19 Pandemic

    How well an organization weathers the effects of the COVID-19 outbreak will depend a great deal on how effectively it cares for its employees.

  • INDUSTRY VIEWS
    Three Steps to Turn Elderly Care Virtual, Human-Centric, and Cost-Effective

    365体育竞猜PERSPECTIVES

    Three Steps to Turn Elderly Care Virtual, Human-Centric, and Cost-Effective

    365体育竞猜The COVID-19 pandemic has highlighted the need for better elderly care forcing hospitals to quickly adopt technologies that could make elder care more affordable, on-demand and human-centric.

    Five New Realities for the Financial Industry: What Banks Must Do Now

    PERSPECTIVES

    Five New Realities for the Financial Industry: What Banks Must Do Now

    There are many pragmatic, achievable measures that financial institutions can take to remain relevant and competitive in a post-pandemic world.

    Provider Revenue Cycle Management in the Post-COVID-19 World

    PERSPECTIVES

    Provider Revenue Cycle Management in the Post-COVID-19 World

    365体育竞猜U.S. healthcare providers must transform their revenue cycle management practices to weather the added financial strain of the pandemic and prepare for business in a profoundly reshaped industry.

    Agile in a Remote Environment: For Communications and Media Companies

    PERSPECTIVES

    Agile in a Remote Environment: For Communications and Media Companies

    The need for virtual teams puts newcomers to Agile in a tough position: Communications and media companies, are still learning the development methodology’s techniques just when they most need its strengths.

    BLOG

    Banking’s Latest Challenge: Managing Job Performance in the Remote Workplace

    As remote work normalizes, banks need to adopt workforce analytics to assess job performance and identify productivity bottlenecks.

    Pandemic Academics: College Testing Goes Virtual

    CASE STUDY

    Pandemic Academics: College Testing Goes Virtual

    When COVID-19 forced social distancing, Cognizant Softvision teamed with a leader in college and career readiness to virtualize test taking.

    BLOG

    Banking’s Quiet Embrace of ‘Work From Anywhere’ (Part 2 in a Multi-part Series)

    365体育竞猜As the pandemic persists, banks' digital operating models are maturing, turning the quick fix of "work from home" to a more permanent "work from anywhere."

    Telecoms and Smart Cities: Moving Up the Value Chain

    365体育竞猜PERSPECTIVES

    Telecoms and Smart Cities: Moving Up the Value Chain

    Telecoms are playing a front-line role in the smart city movement. But to best support post-coronavirus urban needs, such as enabling more real-time healthcare, they must aggressively push beyond their current infrastructure ambitions.

    Reinventing Clinical Trials for a Stay-at-Home World

    365体育竞猜PERSPECTIVES

    Reinventing Clinical Trials for a Stay-at-Home World

    365体育竞猜As current social distancing guidelines prevent most face-to-face clinical trials, move to decentralized clinical trials that can improve care, empower patients and speed access to data.

    BLOG

    Where Will Businesses Invest in the Post-pandemic World? Look to Telemetry

    With telemetry, organizations can uncover areas ripe for cost-cutting and understand the factors affecting productivity when employees work from home.

    Will COVID-19 be the Tipping Point for Immersive Advertising Experiences?

    PERSPECTIVES

    Will COVID-19 be the Tipping Point for Immersive Advertising Experiences?

    With consumers at home creating sophisticated, imaginative videos, brands and advertisers should be preparing to capitalize with truly immersive campaigns.

    Altered Slates: COVID-19 Radically Changes the Metrics for M&E Investments

    PERSPECTIVES

    Altered Slates: COVID-19 Radically Changes the Metrics for M&E Investments

    Forget return on investment (ROI). For media and entertainment (M&E) companies, the pandemic has triggered a new set of measures to prioritize project portfolios.

    Winning in the Healthcare Price Transparency Era

    PERSPECTIVES

    Winning in the Healthcare Price Transparency Era

    Empowered healthcare consumers will use the new published prices (with quality information) to comparison shop, defying industry skeptics.

    BLOG

    Beating the Next Pandemic With a Resilient New Healthcare Supply Chain

    365体育竞猜Healthcare systems, governments and distributors must create a more responsive and resilient healthcare supply chain to contend with future pandemics.

    Agile Drug Development Required in a New Age of Urgency

    WHITEPAPERS

    Agile Drug Development Required in a New Age of Urgency

    365体育竞猜Dealing with aggressive global pandemics. It’s time to reconsider the current paradigm of drug development, clinical trials and regulatory approvals.

    How Life Sciences Supply Chains Fight COVID-19

    PERSPECTIVES

    How Life Sciences Supply Chains Fight COVID-19

    As the pandemic has revealed, life sciences companies must significantly improve their ability to sense and respond to change. Longer term, they must rethink their reliance on far-flung global manufacturing and just-in-time inventory.

    BLOG

    AI in Life Sciences: Faster and Surer Diagnosis of Disease

    365体育竞猜AI and machine learning are transforming how and where diagnosis takes place, which will help tame COVID-19 and future diseases.

    BLOG

    Redesigning E-commerce Experiences to Serve the Elderly and Disabled During the Pandemic

    The COVID-19 crisis has exposed the need to design and test e-commerce experiences that enable all types of users to access needed goods and services.

    BLOG

    Truly Portable, Personal & Shareable Health Records Could Prevent Future Pandemics

    All that's missing from a high-tech approach to quelling a future outbreak is the ability to share personal and portable health records.

    Rapid Response to COVID-19 Crisis Thwarts Panic Buying Down Under

    PERSPECTIVES

    Rapid Response to COVID-19 Crisis Thwarts Panic Buying Down Under

    How a large grocery retailer in Australia and New Zealand limited sales of essential items while helping to protect the health of shoppers and employees alike.

    BLOG

    Data, Privacy and the Health of Nations

    By opening ourselves up to health-based monitoring, we're also introducing the long-term dangers of citizen surveillance and losing our grip on privacy.

    VIDEO

    The Rules of Remotopia

    Even before COVID-19, Remotopia, work from home was emerging as a place of the future. Leaders need new rules for managing remote workers. Now is the time for your organization to experiment and fine-tune remote working.

    A Way Forward for Building Resilient Supply Chains

    365体育竞猜PERSPECTIVES

    A Way Forward for Building Resilient Supply Chains

    The COVID-19 pandemic has revealed a lack of preparedness across the global supply chain to a variety of business disruptions. Here are three concrete actions your organization should consider to reinforce supply chain resilience in the event of future supply shocks.

    BLOG

    Novel Coronavirus Will Spark a Whole New World of Healthcare

    COVID-19 could catalyze a more open, distributed model of care delivery and hasten the emergence of new health disciplines.

    BLOG

    A Waze-like Way of Navigating Infectious Disease With Precision Epidemiology

    A platform with Waze’s design simplicity and reliance on personalized data sources could help us detect and prevent infectious disease outbreaks.

    BLOG

    It’ll Take New Tools and Partnerships to Fast-Track Clinical Trials for a COVID-19 Rx

    365体育竞猜The industry needs new tools, technologies and partnerships to collaborate virtually on drug development and clinical trials for COVID-19 treatments.

    VIDEO

    Modernizing Drug Development in the Face of COVID-19 Pandemic

    Srini Shankar and a panel of experts discuss adapting existing technologies to drug development using real-time, real-world evidence and clinical analysis to accelerate critically needed therapies to reach patients and save lives.

    COVID-19: Accelerating Industry 4.0: A Good Prescription for Surviving Today’s Pandemic and Mitigating the Next One

    365体育竞猜PERSPECTIVES

    COVID-19: Accelerating Industry 4.0: A Good Prescription for Surviving Today’s Pandemic and Mitigating the Next One

    365体育竞猜Digital tools can equip manufacturers with the foresight and resiliency they’ll need to recover from the COVID-19 crisis.

    BLOG

    Banking's New Reality: Getting Remote Work Right (Part 1 of a Multipart Series)

    Here are the common missteps banks should avoid to successfully enable remote work and digital operations, during the pandemic and beyond.

    Retail’s New Conundrum: Rethinking the Customer Experience in a World of Social Distancing

    PERSPECTIVES

    Retail’s New Conundrum: Rethinking the Customer Experience in a World of Social Distancing

    Due to COVID-19, the retail customer experience is undergoing a complete makeover. Here’s where brands should focus as they wisely revamp their experiences to reflect what consumers value most today and may seek in a post-pandemic world.

    Commercial and Medical Life Sciences in the COVID-19 Age

    365体育竞猜PERSPECTIVES

    Commercial and Medical Life Sciences in the COVID-19 Age

    Virtual healthcare, data science, and digital interoperability can help the healthcare ecosystem stay effective in a chaotic pandemic. They can also help life science companies remain strong in the post-COVID commercial, social and regulatory environment.

    VIDEO

    Agile Drug Development Required in a New Age of Urgency

    An expert panel will discuss how out-of-the-box thinking and technology can be applied to counter future global health emergencies.

    BLOG

    The Fate of the Next Pandemic Lies in What We Eat

    365体育竞猜Decisions made by nations and businesses on how food is grown, bred, transported and sold will play a key role in preventing or causing the next pandemic.

    BLOG

    Healthcare, Unbound

    App-first, on-demand, anywhere/anytime healthcare will help stop virus outbreaks from turning into the next pandemic.

    COVID-19: Healthcare Can Step Up Digital to Meet Demand

    365体育竞猜PERSPECTIVES

    COVID-19: Healthcare Can Step Up Digital to Meet Demand

    The pandemic is driving consumers toward digital healthcare channels. Healthcare organizations must ensure their current offerings meet this demand while simultaneously building new digital capabilities to serve members and patients long term in a profoundly reshaped industry.

    BLOG

    AI in Life Sciences: Faster Cures for Viral Disease

    365体育竞猜The COVID-19 pandemic reaffirms why AI is essential to accelerating the time it takes to discover a treatment for all types of viral disease.

    COVID-19: Time for P&C and Life Insurers to Give Digital Capabilities a Tough Workout

    PERSPECTIVES

    COVID-19: Time for P&C and Life Insurers to Give Digital Capabilities a Tough Workout

    365体育竞猜Exercising digital strengths will help insurers maintain high-quality experiences for policyholders during the pandemic while improving business resiliency.

    COVID-19: How Banking and Financial Services Organizations Can Respond

    365体育竞猜PERSPECTIVES

    COVID-19: How Banking and Financial Services Organizations Can Respond

    Financial institutions have a critical role to play in keeping the world running during the COVID-19 outbreak. Here’s how to do it.

    E-BOOK

    Agile Drug Development Required in a New Age of Urgency

    The need for agile drug development is more critical than ever as the world contends with an unprecedented healthcare crisis.

    BLOG

    COVID-19: The Operational Impacts on Manufacturing, Now and Later

    365体育竞猜Here are some of the short- and long-term impacts that will likely result from manufacturers' response to COVID-19 and the best actions to take.

    BLOG

    Balancing Health Data Sharing With Protections: Great Medicine for Quashing Epidemics

    To fight the spread of COVID-19, U.S. healthcare organizations need to share health data while meeting federal data interoperability requirements.

    COVID-19 Learnings for Consumer Goods

    PERSPECTIVES

    COVID-19 Learnings for Consumer Goods

    To cope with the coronavirus pandemic, consumer goods and retail organizations need a holistic supply chain strategy built on a flexible and robust digital foundation that anticipates disruptions and provides proactive recommendations to keep pace with the fluctuating demand and fulfillment cycle.

  • BUSINESS SOLUTIONS
    Secure Remote Working Extends Services for a Retailer During COVID-19

    CASE STUDY

    Secure Remote Working Extends Services for a Retailer During COVID-19

    365体育竞猜Implementing Microsoft’s cloud-based Windows Virtual Desktop solution and an enterprise mobile management platform enabled one retail player to ensure business continuity during the COVID-19 crisis.

    BLOG

    As COVID Spurs More Cloud Migration, Here’s How to Ensure Success

    365体育竞猜More businesses are moving to the cloud. With these six parameters, enterprises can ensure they orchestrate an effective and accelerated cloud migration.

    For Leading Pawn Company, Cognizant Softvision Increases Engagement and Efficiency

    CASE STUDY

    For Leading Pawn Company, Cognizant Softvision Increases Engagement and Efficiency

    365体育竞猜A pandemic pivot for a new retail point-of-sale platform Cognizant Softvision’s “Virtual Pods” nimbly adapt to mid-project redirection and deliver a solution for COVID-19 and beyond.

    How to Ensure That QA Teams Support Business Continuity While Working Virtually

    365体育竞猜PERSPECTIVES

    How to Ensure That QA Teams Support Business Continuity While Working Virtually

    IT and IT-enabled services organizations play a vital role in assuring business continuity. Now working from home, QA groups must take assertive steps to collaborate and safeguard critical client information.

    BLOG

    Don’t Let IT Backlogs Stymie Digital Change amid a Crisis

    By taking a methodical approach, businesses can refine, groom and prioritize their IT backlogs, and ensuring that important endeavors don't get put on hold.

    BLOG

    Using Evolutionary AI to Deal With COVID-19—and More

    365体育竞猜Evolutionary AI offers a new model for determining the most effective prescriptions for meeting goals, whether to mitigate disease or optimize the business.

    BLOG

    Here’s What Application Modernization Really Means–and Why It’s Essential Post-COVID

    True application modernization goes beyond cloud hosting and microservices architectures. Don't overlook these other essentials.

    BLOG

    Agile in the Age of COVID-19

    365体育竞猜Software product engineering’s popular approach, Agile, withstands the constraints of crises.

    BLOG

    Four Ways to Enhance the Customer Experience Amid COVID-19

    Businesses are relying more than ever on customer service center solutions that deliver a consistent and self-enabling customer experience.

    Becoming a Software-Centric Business—Best Path Forward in an Uncertain Post-COVID-19 World

    365体育竞猜WHITEPAPERS

    Becoming a Software-Centric Business—Best Path Forward in an Uncertain Post-COVID-19 World

    Innovating in a post-pandemic world will pose new challenges—from unpredictable shifts in customer behavior to development teams that work from home by necessity or choice.

    How Asian Companies Can Advance AI in the Post-COVID Era

    PERSPECTIVES

    How Asian Companies Can Advance AI in the Post-COVID Era

    365体育竞猜Although APAC and Middle East companies have been slow to embrace AI, the ongoing pandemic creates new business-technology imperatives.

    BLOG

    Accelerated Cloud Migration Is Essential to Surviving the Covid-19 Crisis–and Beyond

    365体育竞猜Cloud migration will make it more convenient and affordable to manage IT infrastructure and calibrate the computing needs of remote employees in real-time.

    BLOG

    Four Lessons Learned on Using Agile Analytics to Thrive in Crisis

    Agile analytics is key to adjusting to fast-changing customer realities, now and after the pandemic subsides. Here's what we've learned from our experience.

    BLOG

    How to Support Consumers During and After the Pandemic: Give Them an Experience Stimulus

    While governments work on an economic stimulus, businesses need to offer an “experience stimulus" to reflect new consumer concerns and behaviors.

    BLOG

    AI & Data: Our Best Hope for Infectious Disease Prevention, Treatment, Mitigation & Cures

    Advanced forms of AI are already critical to fighting the pandemic, and they'll be increasingly vital in combatting infectious disease in the future.

    The Times, They Are A-Changin’: Software Development After COVID-19

    PERSPECTIVES

    The Times, They Are A-Changin’: Software Development After COVID-19

    The pandemic has brought tectonic shifts in consumer behavior that demand similar changes in your approach to software. Here are key recommendations and places to start.

    BLOG

    Collaboration Without Boundaries: Speeding the Crisis Response With Public-Private Alliances

    365体育竞猜The level—and speed—of international collaboration triggered by COVID-19 has transcended baseline expectations and set a new historical benchmark.

    BLOG

    Re-Imagining Software Engineering for the Post-COVID-19 Era

    The COVID-19 pandemic has forever changed many of our behavior patterns, which is enforcing a shift in how we approach software engineering.

    The Changing Nature of Organizational Change

    PERSPECTIVES

    The Changing Nature of Organizational Change

    Amid the ongoing COVID-19 pandemic, senior leaders need to recalibrate how they position and manage change throughout the organization so the business can emerge stronger and more in tune with human and market needs both now and once the crisis subsides. Here’s how.

    BLOG

    How Intelligent Automation Is Solving Unforeseen COVID-19 Challenges

    Here's a look at two companies that have successfully turned to intelligent automation to tackle the unprecedented challenges resulting from COVID-19.

    BLOG

    Keeping the Lights on During the Pandemic

    Forward-looking businesses are offloading data center maintenance and management to the cloud to keep things running during the COVID-19 pandemic.

    BLOG

    Intelligent Automation: A New Business Basic for Our Times

    Investing in intelligent automation will help enterprises meet the business imperatives spurred by the pandemic and prepare for the "new normal."

  • Workforce of the Future
    Managing Contact Centers Through COVID-19 and Beyond

    PERSPECTIVES

    Managing Contact Centers Through COVID-19 and Beyond

    When global lockdowns and stay-at-home orders due to COVID-19 forced millions of workers to go virtual, contact centers were not immune.

    3 Myths and Fixes for the Paycheck Protection Program’s Next Phase

    PERSPECTIVES

    3 Myths and Fixes for the Paycheck Protection Program’s Next Phase

    Loan forgiveness is here. The question on every bank’s mind is what will it be like?

    An Evolving Profession: 21 New HR Jobs to Watch For

    PERSPECTIVES

    An Evolving Profession: 21 New HR Jobs to Watch For

    Our bold predictions on next-generation careers in the ever-more-important human resources field.

    BLOG

    How to Survive the Post-pandemic Age: Start with Self-disruption

    365体育竞猜Without internal disruption, businesses will struggle to realize the full value of initiatives they undertake to stay relevant in these fast-changing times.

    Tooling up for a Future of Infectious Disease

    365体育竞猜PERSPECTIVES

    Tooling up for a Future of Infectious Disease

    Environmental changes, new lifestyles, diet and a high level of mobility are expected to give rise to a wide array of infectious diseases that could emerge as the number-one threat to civilization. To minimize the loss of lives and societal disruptions, a set of digitally-enabled measures can ensure that we are better prepared for whatever the future brings.

    Open for Business: Making the Workplace Safer for Employees and Customers

    PERSPECTIVES

    Open for Business: Making the Workplace Safer for Employees and Customers

    365体育竞猜In a post-pandemic world, workers and customers simply will not enter a building unless they’re safe—and are reassured of it. We offer pragmatic advice on assessing safety needs and introducing new technologies to existing spaces.

    Remotopia: Where Virtual Business Happens

    PERSPECTIVES

    Remotopia: Where Virtual Business Happens

    365体育竞猜The remote work directives that resulted from the COVID-19 pandemic reveal that virtual work is no longer a utopian ideal. It’s real and here to stay. To assist in the transition, we present recommendations that help everyone succeed in this new normal.

    Remote Work: We Did It–Now What?

    PERSPECTIVES

    Remote Work: We Did It–Now What?

    As the sense of crisis dissipates, remote work will remain the rule rather than the exception for many. Organizations must now apply their COVID-19 learnings so remote employees feel as comfortable and productive working virtually as they would be if they were physically present in the office.

    It’s Time for a Data-Driven, Redesigned Approach to the New-World Workforce

    PERSPECTIVES

    It’s Time for a Data-Driven, Redesigned Approach to the New-World Workforce

    To take advantage of all that today’s workforce has to offer, organizations must shift away from a career model that never imagined the working population becoming so diverse.

    BLOG

    Keeping Remote Workers Productive, Now & Beyond the Covid-19 Crisis

    365体育竞猜Smart productivity solutions can help businesses facilitate uninterrupted work and enhance the user experience for remote workers.

    Safe and Smart Buildings: Five “Measurable” Actions Businesses Must Consider Now to Reopen

    PERSPECTIVES

    Safe and Smart Buildings: Five “Measurable” Actions Businesses Must Consider Now to Reopen

    365体育竞猜The COVID-19 pandemic has forced a complete re-evaluation of our physical plants. Consumers and workers won’t set foot in facilities they don’t believe to be safe. Fortunately, IoT technology can make it happen.

    BLOG

    How the Workplace Will Change, Post-COVID

    365体育竞猜At home or in the office, the workplace will never be the same. Here are a few ways organizations can optimize workforce productivity and safety.

    COVID-19 Shreds the Jobs of Now; What About the Jobs of Tomorrow?

    365体育竞猜PERSPECTIVES

    COVID-19 Shreds the Jobs of Now; What About the Jobs of Tomorrow?

    365体育竞猜After a strong start to the year, the impact of coronavirus in March on the Cognizant Jobs of the Future Index was immediate, revealing job growth disruption in many employment categories beyond those that pivot around social distancing and virtual work.

    SPECIAL REPORT

    Welcome to Remotopia

    Because of the coronavirus, a more complete picture of what #WFH—aka, Remotopia— looks like is coming into view. Learn how to reap the benefits of a more engaged and agile global workforce.

    VIDEO

    The Rules of Remotopia

    Even before COVID-19, Remotopia, work from home was emerging as a place of the future. Leaders need new rules for managing remote workers. Now is the time for your organization to experiment and fine-tune remote working.

    Rapid Response to COVID-19 Crisis Thwarts Panic Buying Down Under

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    Rapid Response to COVID-19 Crisis Thwarts Panic Buying Down Under

    How a large grocery retailer in Australia and New Zealand limited sales of essential items while helping to protect the health of shoppers and employees alike.

    BLOG

    The Post-Pandemic Future of Contactless Interactions

    365体育竞猜By making use of contactless technologies, businesses and societies can help employees and citizens interact safely, now and after the pandemic.

    From Chaos to Catalyst

    WHITEPAPERS

    From Chaos to Catalyst

    Take a four-phased approach to managing the coronavirus chaos and transform the shockwaves into a catalyst for positive change.

    SPECIAL REPORT

    After the Virus

    What will the world look like in 2023? This special report looks at the impacts of the virus.

    WEBINAR

    From Chaos to Catalyst

    365体育竞猜Take a deep-dive discussion into the no regret catalytic moves you and your organization can make to keep your people and business healthy today and tomorrow.

    BLOG
    Re-Imagining Software Engineering for the Post-COVID-19 Era

    The COVID-19 pandemic has forever changed many of our behavior patterns, which is enforcing a shift in how we approach software engineering.